We have to move our metrics away from the volume to the metrics of...
We have to move our metrics away from the volume to the metrics of consumption and use. @gerrymcgovern #ConfabEU by ryserdomSource | go to bundle ConfabEU
View Article1, Make sure people are completing their task. 2. Ensure they complete it...
1, Make sure people are completing their task. 2. Ensure they complete it fast. per @gerrymcgovern #ConfabEU by think_infoSource | go to bundle ConfabEU
View ArticleIf you want to drive change in your organization, don't talk about your...
If you want to drive change in your organization, don't talk about your opinion. Use the customer data. - @gerrymcgovern #ConfabEU by gigigriffisSource | go to bundle ConfabEU
View ArticleYou have maximum seven seconds to orient the visitor. Or they are gone. per...
You have maximum seven seconds to orient the visitor. Or they are gone. per @gerrymcgovern #ConfabEU by think_infoSource | go to bundle ConfabEU
View Articleconfabeu @gerrymcgovern - Manage people's times & tasks. Let them drive the...
confabeu @gerrymcgovern - Manage people's times & tasks. Let them drive the strategy. Focus on their behavior by nevernroadSource | go to bundle ConfabEU
View ArticleThe worst possible way to design a web site is five smart people in a room...
The worst possible way to design a web site is five smart people in a room drinking lattés. per @gerrymcgovern #ConfabEU by think_infoSource | go to bundle ConfabEU
View ArticleClik here to view.
Gov.uk, about their new site: we focused on user needs. RELENTLESSLY...
Source | go to bundle ConfabEU
View ArticleShift from 'have we put up something' to 'does it work?' @gerrymcgovern...
Shift from 'have we put up something' to 'does it work?' @gerrymcgovern #ConfabEU by wiepstraSource | go to bundle ConfabEU
View ArticleMeasure not what you do; measure what the customer does. per @gerrymcgovern...
Measure not what you do; measure what the customer does. per @gerrymcgovern #ConfabEU by think_infoSource | go to bundle ConfabEU
View ArticleYour success is solely based on the customer's success. There is no other...
Your success is solely based on the customer's success. There is no other metric. per @gerrymcgovern #ConfabEU by think_infoSource | go to bundle ConfabEU
View ArticleLast live blogging notes from #ConfabEU - so sad! But such a great talk from...
Last live blogging notes from #ConfabEU - so sad! But such a great talk from @gerrymcgovern http://marli.us/2014/10/01/live-from-confab-key-principles-for-creating-useful-self-service-content/ ... by...
View ArticleClik here to view.
#ConfabEU | DAY ONE
Kristina Halvorson Content/Communication Five values for Content Strategy: 1 - Principles Simple, consistently applied, realised within the content itself (metadata, structure, clarity, tone of...
View ArticleClik here to view.
#ConfabEU | DAY TWO
Sara Wachter-Boettcher In it together: Co-creating your content strategy Content Strategists need to recognise that it isn't possible to take full control of the process of "taming"the content - it's...
View ArticleClik here to view.
Getting to business while making friends: Slides and resources from Confab...
On September 30th, we had the great honor of speaking at Confab Europe 2014 in Barcelona. The topic was how the core model and pair writing helps you create better websites - while still being friends...
View Article
